Cut the hassle out of cutting hair with your salon's AI assistant

Salons are creative spaces where talented stylists focus on making people feel confident and look their best. But behind the scenes, running a salon can come with challenges—managing appointments, keeping customers informed, and answering endless questions about services and prices.

This is where Kotae, an AI chatbot, can help. Designed to take care of these day-to-day tasks, Kotae gives salon owners more time to focus on what they do best: serving their clients.

How Kotae Can Help Salons

1. Simplifying Appointment Scheduling (Coming 2025)

For many salons, managing bookings—especially after hours—can be tricky. Kotae will soon offer 24/7 appointment scheduling, so clients can book directly from the salon’s website whenever salonable moments come to them.

Unlike third-party platforms, which charge commission fees, Kotae lets salons handle bookings themselves. This means:

• Fewer fees for the salon
• More control over the customer relationship
• The ability to offer exclusive deals for clients who book directly

If your salon currently relies on third-party sites, try showing new customers how they can book directly on your website with exclusive promotions. This approach allows both you and the customer to save money on commission fees, makes the process more personal for them, and helps your business grow organically with less reliance on third-party platforms.

2. Sharing Promotions and Answering Questions

Letting clients know about promotions or new services takes time. Kotae can handle this automatically, featuring these updates through welcome messages on the chatbox that customers can’t miss when visiting the salon’s website.

In addition, Kotae answers common questions about services, pricing, and hours. This not only saves time for salon staff but also helps customers get the answers they need quickly, shortening the hesitation and encouraging them to book right away.

If you or your staff have been repeatedly answering the same questions about a holiday discount or a new treatment, that’s great for building in-person relationships while clients are in your salon. But what if Kotae could scale this one-on-one relationship, even before the visit, allowing you to add the final human touch? Wouldn’t that be amazing?

3. Supporting Staff Training

Kotae isn’t just for clients—it can help train your staff too. It can guide them on how to handle different types of customer interactions or even simulate scenarios to improve their skills.

For example, new team members can practice how to respond to a customer who’s unhappy with a haircut or learn how to suggest add-ons like hair treatments or products.

This feature lightens the load for salon managers and helps ensure every team member provides consistent, high-quality service.

Why Salons Like Kotae

Kotae isn’t complicated to set up or use. Here are some reasons our salon customers have found it helpful:

• Quick Setup and Customizable: It takes just three steps to get started. Kotae can match your salon’s brand—from its colors to its tone of voice—and even works in multiple languages.
• Affordable: By enabling direct bookings and automating customer interactions, Kotae helps salons save money.
• Flexible: It can handle a variety of tasks, whether for customer-facing needs or internal support.

What’s Next?

Kotae is a tool designed to make life easier for salon owners and their staff. With features like upcoming appointment scheduling, automated replies, and training support, it’s a simple way to save time and reduce stress.

If you’re curious about how Kotae can work for your salon, it’s easy to try. Set it up, customize it, and see how it can free up your time to focus on your clients and your craft.

Ready to give it a go? Try Kotae free to learn more about how to get started with Kotae today