What is Kotae?

Kotae is a customizable AI chatbot builder that lets you generate an interactive chatbot for your site in minutes.

Does Kotae support multiple languages?

Yes, Kotae answers customer queries in the language they are asked, so you don’t need to worry about multilingual support.

What file format does Kotae read?

Kotae supports the following file formats for standard text extraction:

.pdf, .docx, .xlsx, .txt, .json, and .csv

Can I add Kotae to any website?

Yes, Kotae is compatible with any website that allows the addition of custom scripts or code. This includes, but is not limited to, websites built on platforms like WordPress, Webflow, or Wix.

Can I see the chat history of website users with Kotae?

Of course! Go to the History section in Kotae's dashboard, and see your chatbot’s previous interactions with users.

Do you offer a free trial?

Yes we do! Check out our plans for more information on our

Pricing Page - /pricing

.

Do I need to know coding to embed my Kotae to my site?

No coding required! You can follow our

to easily copy and paste your Kotae code into your website. For further assistance, please contact the Kotae support team through the

Can multiple team members in my organization manage my chatbot?

Team collaboration and organization features are now available. These features allow multiple users, with different roles and permissions, to collaborate within the same account.

Can I train Kotae on multiple websites?

Kotae can be trained on multiple domains and also supports spot training on a single URL. When you train Kotae on a new website, the data from previously trained websites will still remain available.

Can I customize the appearance and color of Kotae?

Of course! Kotae has a number of editable fields including: logo, color, name, and greeting, among others.

What can I do if Kotae gives a wrong answer?

If Kotae gives a wrong answer to a specific question, you can navigate to the Custom Responses screen in the Training section of your dashboard to tell Kotae how to answer a specific question. This way, any time a user asks the question, Kotae will use the provided answer. Please note that Custom Responses will always take precedence over anything that Kotae learned from other training sources, such as your website or uploaded files.

Can I further customize my Kotae to suit my enterprise needs?

Definitely! For further assistance and inquiries, please contact our support team via the

Contact Form. - #contact-us