Blogs
Success stories
Trang was buried in messages. Here's how she got her time back.
See how Trang stopped the repeat DM cycle and got back to growing her business with Kotae.ai.
TBCJ Launches “TB-Chan” Powered by Kotae to Support Japan’s Young Entrepreneurs at Scale
Teenage Business Contest Japan uses Kotae AI to launch TB-Chan, an AI chatbot improving student support and streamlining contest operations.
How To Enhance Lead Generation and Workflow Efficiency in Legal Services with Kotae
Revolutionize your salon. Discover how AI chatbots like Kotae streamline bookings & improve service.
Cut the hassle out of cutting hair with your salon's AI assistant
Boost efficiency and leads in legal services with Kotae's AI-powered client engagement and workflow automation tools.
Streamlining Business
How to Test Your AI Chatbot for More Reliable Answers
How can an AI chatbot give reliable answers every time? See how Kotae tests its chatbot with LangSmith.
Why Do Guest Room Extension Calls Keep Interrupting Your Front Desk Team?
Constant guest room calls disrupt front desk work. Learn how QR code chat support lets guests self-serve so your team can star focused.
The Day Our Chatbot Got Smarter and Scored Worse
The cause was the AI doing the grading. From writing questions that test accuracy to how to ask an AI to grade, here is a checklist you can use today.
How Do You Build an User-Friendly AI Chatbot? 4 Key Design Decisions Behind Kotae
Discover how Kotae's designer built a human-centric AI chatbot around 4 key design choices
Kotae vs Tidio vs Intercom: The Honest AI Chatbot Comparison for Small Businesses (2026)
Comparing setup speed, pricing, and languages across Kotae, Tidio, and Intercom to help small businesses pick the right AI chatbot in 2026.
I Need a Doctor - and So Does Your Spreadsheet
A plain-language look at why Excel and CSV files trip up most AI tools, and how Kotae handles them.
How to Automate Customer Support for Your Small Business (2026 Guide)
A guide to customer support automation for small businesses. Step-by-step setup, real cost savings data, and a tool recommendation for lean teams.
How AI Chatbots are Changing Customer Support for Small Businesses
AI chatbots are transforming customer support for small businesses in 2026. Discover the five biggest shifts and what they mean for your business.
Kotae's Journey: From Internal Tool to AI Chatbot Solution for Small Businesses
Learn how Kotae (AI chatbot), evolved from an internal tool to a customer support solution for small businesses. In this Q&A with Tokyo Techies' COO.
Kotae: The AI Chatbot Designed for a Seamless User Experience
The AI-focused Chatbot, Enhanced by Data-driven FAQs Integration and AI Responses. A Seamless, Ready-to-Use Solution for Businesses
Tutorials
How to Install Kotae on your Mobile Device
Install Kotae on your iPhone or Android to access conversations, analytics, and notifications. Follow these quick steps to set up Kotae on your phone.
How to Embed Kotae on Your Website
Step-by-step guide to embed Kotae on your website, with setup instructions for any web-builder like Webflow, Wix, Squarespace, or custom HTML.
Connect Activepieces MCP to Kotae
Step-by-step guide to connect Kotae to your MCP server, with instructions to automate and trigger actions directly from the conversation panel.
Creating an Effective FAQ for Kotae
Learn how to pinpoint common customer questions and leverage AI capabilities to create a more effective and efficient customer support experience.